Questions

We are preparing for public release. The release date, supported devices, and terms of use will be announced here once they are settled.

Nutomia is provided as a phone app. Supported OS versions will be announced at release. Recording is not available on desktop.

Yes, an account stores your records. Depending on your device you can sign up with a Google or Apple account.

Every recording feature is free. Conversations with the AI come with free credits, and even after they run out you can still view, correct, delete, and export your records.

The How it works page walks through a morning, midday, evening, and the next morning. There is no set phrasing — just say whatever comes to mind.

Meals, weight, body fat, exercise, condition and sleep, and calories, protein, fat, and carbohydrates. Nutrition values estimated from meals may be approximate.

About this much or roughly half is fine. You can add detail later when you know it.

Open the record and correct it in place, or delete it. Correcting a record leaves the conversation intact.

Yes. A day without records is not treated as a failure. Days you did not measure are never filled in later. Pick up wherever you left off.

Conversations are kept by day. Choose a date from the calendar or the list to open that day.

The conversations, records, and goals needed to answer you and organise your records are sent to OpenAI, an external AI service. This may include health-related information.

Content sent through the API is used under settings where OpenAI does not use it to train models. See the privacy policy for details.

Yes. Nutrition estimates and suggestions can be mistaken. Only what you clearly state is saved as a record. AI proposals are never applied to your plan automatically.

Yes. You can withdraw consent for AI processing at any time in the app settings. Conversations with the AI then stop working, but you can still view, correct, delete, and export your records.

Even when the AI cannot be reached, you can still view, correct, delete, and export your records. Take the chance to look over what you have.

Nutomia supports the everyday eating and habits of generally healthy adults. It does not provide diagnosis, treatment, or medical nutrition therapy. If you are in treatment, pregnant, or managing allergies, please consult a doctor or registered dietitian.

Yes. You can export your records in a machine-readable format from the app or from this site. See the export page.

Yes. Records can be deleted one at a time, and you can delete your account yourself. The deletion page explains the steps and what is retained.

It is an optional setting for diagnosing problems. It is off by default, and even when on it does not include health records. You can turn it off at any time.

Your records are never sold or shared with third parties without your consent. The processors needed to run the service are listed in the privacy policy.

Check your connection, then close the app and open it again. If it does not improve, contact support with the type of account you use (Google or Apple).

Replies can take time depending on your connection or how busy the service is. If nothing changes after a wait, leave the screen and open it again.

Records are listed by date. Try another date. If you still cannot find it, contact support with the date and time you remember deleting it.

You can report an AI reply from where you are, without leaving the app. For bugs, contact support with what happened.